Privacy Policy
Acache Technologies Private Limited
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Effective Date: 15th June 2025
Last Updated: 15th October 2025
Introduction
Acache Technologies Private Limited ("Company", "we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Digital Personal Data Protection Act, 2023 (India) and General Data Protection Regulation (GDPR) (EU).
1. Scope
This policy applies to all visitors, users, and customers who interact with our website and services globally.
2. Personal Data We Collect
Name, email address, phone number; Company details (if applicable); IP address, device information, cookies; Any other information voluntarily provided via forms or communications.
3. Purpose of Processing
We process your personal data for: Service delivery and improvement; Responding to inquiries and support requests; Marketing and promotional communications (with consent); Legal compliance and fraud prevention.
4. Legal Basis
Under DPDP Act: Consent and legitimate business purposes. Under GDPR: Consent (Art. 6(1)(a)); Contractual necessity (Art. 6(1)(b)); Legal obligation (Art. 6(1)(c)); Legitimate interests (Art. 6(1)(f)).
5. Your Rights
DPDP Act: Access, correction, withdrawal of consent, deletion, grievance redressal. GDPR: Right to access, rectification, erasure, restriction, portability, objection, and lodge complaints with supervisory authorities.
6. Consent Management
We obtain explicit consent before collecting personal data. You can withdraw consent by contacting privacy@acachetech.com.
7. Data Sharing & Transfers
Shared only with service providers under strict confidentiality. Cross-border transfers comply with GDPR adequacy decisions and DPDP provisions.
8. Data Security
Industry-standard measures: encryption, access controls, regular audits.
9. Data Retention
Data retained only as long as necessary for stated purposes or legal obligations.
10. Cookies & Tracking
We use cookies for analytics and personalization. You can manage preferences via our Cookie Consent Banner.
Grievance & DPO Contact
Grievance Officer (India): Vineet Handa;
Data Protection Officer (EU): Vineet Handa
Email: dpo@acache.co.in.
Updates
Policy may be updated periodically. Changes will be posted here.
Effective Date: 15th June 2025
Last Updated: 15th October 2025
Introduction
Acache Technologies Private Limited ("Company", "we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the Digital Personal Data Protection Act, 2023 (India) and General Data Protection Regulation (GDPR) (EU).
1. Scope
This policy applies to all visitors, users, and customers who interact with our website and services globally.
2. Personal Data We Collect
Name, email address, phone number; Company details (if applicable); IP address, device information, cookies; Any other information voluntarily provided via forms or communications.
3. Purpose of Processing
We process your personal data for: Service delivery and improvement; Responding to inquiries and support requests; Marketing and promotional communications (with consent); Legal compliance and fraud prevention.
4. Legal Basis
Under DPDP Act: Consent and legitimate business purposes. Under GDPR: Consent (Art. 6(1)(a)); Contractual necessity (Art. 6(1)(b)); Legal obligation (Art. 6(1)(c)); Legitimate interests (Art. 6(1)(f)).
5. Your Rights
DPDP Act: Access, correction, withdrawal of consent, deletion, grievance redressal. GDPR: Right to access, rectification, erasure, restriction, portability, objection, and lodge complaints with supervisory authorities.
6. Consent Management
We obtain explicit consent before collecting personal data. You can withdraw consent by contacting privacy@acachetech.com.
7. Data Sharing & Transfers
Shared only with service providers under strict confidentiality. Cross-border transfers comply with GDPR adequacy decisions and DPDP provisions.
8. Data Security
Industry-standard measures: encryption, access controls, regular audits.
9. Data Retention
Data retained only as long as necessary for stated purposes or legal obligations.